Terms & Conditions

1. Payment Terms
Credit Card (VISA or MASTERCARD) or 30 days NET based on prior credit approval.  

2. Minimum Orders
$100 NET without transport  

3. Order Delivery
Generally all orders are shipped within a 1-2 weeks delay. Some exceptions apply during peak periods, and according to stock availability. All orders are shipped using our own preferred carriers.

4. Pre-Paid Freight
Quebec: $500 
Ontario: $1000 
Maritimes: $1500 
Others: $2000. Some restrictions apply for certain far away regions. 

5. Returns
No returns without prior authorization. No returns after a period of 30 days of receipt. Returned products must be in their original packaging, non-opened, and free of any price labels. Freight charges for all items returned are the responsibility of the customer. 

6. Claims & Damages 
We take great care in the packaging of our shipments; however, in case of shortages or damages, the CUSTOMER MUST FILE A CLAIM WITHIN 10 DAYS OF SHIPMENT. Claims made at the same time as payment will be refused. 

7. Back Orders
We do not keep track of back orders